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Artificial intelligence has entered customer support with a force that few operational teams have been able to ignore. Over the past year, support leaders have watched AI move from a peripheral add-on to a central part of how conversations flow, how issues are routed, and how teams structure their work. 

DeFi has always promised more control, yet most people end up overwhelmed by wallet setups, seed phrases, and a maze of onchain steps. That’s why we’re excited to introduce DeFi Earn. It lets you earn up to 8% APY* on your cash and stablecoins through the same Kraken experience you already use. There are no separate wallets, no extra apps, and no complicated workflows. The process stays simple while the onchain work runs in the background Using DeFi Earn is easy: Deposit cash or supported stablecoins into Kraken. Convert and allocate: Convert funds to USDC if needed, then move into…

Avoid the most common beginner mistakes in crypto investingIs It Smart to Enter Crypto with USD?Entering the crypto market with USD is the most common and globally accepted starting method. The main reason is that the entire crypto ecosystem is fundamentally USD-based. Bitcoin, Ethereum, and almost all major cryptocurrencies are priced, analyzed, and traded against the US dollar.Key advantages of entering with USD include:Clear and transparent price trackingThe ability to wait safely using stablecoinsEasier implementation of buying and selling strategiesHowever, one critical point must be emphasized:Entering crypto with USD is not automatically smart — how you enter matters far more. Unplanned purchases,…

Featured Podcasts Grit: The Safest Dollar on the Internet | Circle CEO Jeremy Allaire Grit explores what it takes to create, build and scale world-class organizations. Subscribe to Grit. Lenny’s Podcast: 5 questions to ask when your product stops growing | Jason Cohen (2x unicorn founder) Interviews with world-class product leaders and growth experts to uncover actionable advice to help you build, launch, and grow your own product. Subscribe to Lenny’s Podcast. Big Technology Podcast: OpenAI’s $50 Billion Fundraise, AI Advertising Game Theory, Apple’s AI Wearable Pin The Big Technology Podcast takes you behind the scenes in the tech world…

I build content roadmaps for a living, which means I’m always deciding between three things that all feel urgent: what to publish next, what to refresh, and what to observe for a while. SEO software can make those calls easier, but only if the features actually hold up in day-to-day work.

25 Jan Ethereum’s Record Throughput, Low Fee Paradox — Implications for Institutions and the EVM Ecosystem Posted at 10:18h in Education by Maria Lobusova Ethereum processed just over 2.88 million transactions in a single day last Friday — the highest daily total in its history. What made this moment particularly noteworthy was that it occurred in the context of unusually low average transaction fees. At first glance, that seems paradoxical. Activity spikes on Ethereum have historically coincided with congestion, fee spikes and, in some quarters, calls for the network’s imminent demise. This cycle looks different. Usage is increasing, fees remain…

Gold just did what safe havens are supposed to do: it went vertical.On Jan. 26, bullion surged past the psychological $5,000 barrier and briefly topped $5,100 an ounce as investors stampeded toward insurance. This move extends a historic run that saw the precious metal rise 64% in 2025, marking the metal’s biggest annual gain since 1979.The increase shows that investors are moving aggressively against a trifecta of modern anxieties: increasing geopolitics, policy unpredictability, and an eroding sense of fiscal and institutional steadiness. Related ReadingWhy the price of gold is rising while Bitcoin is strugglingWhile gold gains favor as a safe…

Looking for the most recent regular Connections answers? Click here for today’s Connections hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle and Strands puzzles.Today’s Connections: Sports Edition grid started with a funny message: SUPER BOWL ORR BUST. If you’re struggling with today’s puzzle but still want to solve it, read on for hints and the answers.Connections: Sports Edition is published by The Athletic, the subscription-based sports journalism site owned by The Times. It doesn’t appear in the NYT Games app, but it does in The Athletic’s own app. Or you can play it for…

Key Takeaways What is Yext?: Yext is a cloud-based tool that helps businesses manage their online presence, ensuring accurate and consistent information across various platforms. Location Data Management: Yext centralizes location data updates, improving local SEO and making it easier for potential customers to find your business. Review Monitoring: The platform enables effective monitoring and response to customer reviews, fostering a positive online reputation and enhancing customer trust. Analytics and Reporting: Yext provides actionable insights through advanced analytics, helping businesses make informed decisions and adapt their strategies in a competitive digital landscape. Improved Online Visibility: By ensuring consistent and accurate…

In an industry where trust is often claimed but rarely demonstrated, Wirex Limited is choosing a different path — one built on transparency, data, and accountability. On 22 January 2026, Wirex Limited published its 2025 Transparency Report, offering a clear and evidence-based view of how the company protects customers, prevents financial crime, and operates under regulatory scrutiny. Rather than relying on generic statements, the report sets out measurable outcomes and openly addresses areas for continued improvement. A Data-Led Approach to Trust Authored by CEO Chet Shah, the 2025 Transparency Report departs from industry norms by publishing detailed operational data. The report outlines what…